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Frequently asked questions
Do you offer free shipping?
Yes — we offer free tracked shipping with UPS on all orders within the United States.
How long does delivery take?
Orders are processed within 1–2 business days. Once dispatched, delivery typically takes 7–12 business days.
How can I track my order?
You'll receive a tracking number by email once your order has shipped. You can also track your order on our Track Your Order page.
Can I return items if I don't like them?
Yes. We offer a 30-day money-back guarantee. Items must be unworn, with original tags attached. See our Return Policy for full details.
What if I'm unsure about sizing?
Check the size guide on each product page. If you're between sizes, we recommend sizing up.
I have a question about my order. How can I contact you?
Email us at support@barrettandlowe.com — we reply within 24 hours. You can also use our Contact page.
Free Fast Shipping
At Barrett & Lowe we aim to provide maximum convenience for our customers and offer complimentary shipping with UPS across the United States!
30-Day Money-Back Guarantee
At Barrett & Lowe, we offer a 30-day return period. This gives you plenty of time to return your item if you're not completely satisfied.
Dedicated Support
At Barrett & Lowe, we're always here to help, providing support whenever you need it.